• Not just a job, it’s a Career as a First Responder in Public Safety     
• Work With Modern Technology
• Chance to Partner with other Public Safety Agencies
• Can lead to other Career Opportunities in Public Safety
• Competitive Salary / Health Benefits / Retirement Plan
• Paid Leave

Training

Telecommunicators will receive Accredited, nationally recognized training from the Department of Criminal Justice Training located at Eastern Kentucky University.

The training is administered through a four-week Basic Telecommunications Academy. While staying on campus you will become a State of Kentucky Certified Telecommunicator. While attending the academy, you will receive classroom and real-life practical training in Emergency Radio and Telephone Communications and Emergency Medical Dispatch.

Requirements

• Citizen of the United States
• At least 18 years of age
• A High School Graduate or G.E.D.
• Has not been convicted of felony or other crimes involving moral turpitude
• Fingerprint submission to Kentucky State Police and FBI for criminal background check
• Psychological Suitability Screening
• Polygraph Examination
• Drug Screen
• Hearing Screening

ARE YOU THE RIGHT PERSON?

In the event of an emergency, the public safety dispatcher is often the first line of contact between the public and first responders. Dispatchers must be the calm voice amid chaos as they listen to the caller and best determine what emergency services they need, and relay that information to police, fire or emergency medical services.

TRAITS OF A DISPATCHER:

Good communication skills

Ability to multitask

Dedication to teamwork

High morals, character, and integrity

Good judgement

Emotional self-control

Active listener

Problem-solving skills

Critical thinker

Patient and calm under pressure

Thick-skinned

Empathy

Dedicated

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